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Refund & Cancellation Policy

Last updated: [DATE] · Template only — decide your real policy below and have it reviewed. Razorpay also requires a policy like this linked on your site to activate your account.

1. Nature of the product

Hygarbe's — 32-Day Energy & Connection Tracker is a digital product delivered instantly by download after payment. Because the file is accessible immediately, [choose one: "we do not offer refunds once the download link has been issued" OR "we offer refunds within X days if you have not yet downloaded the file" OR your own policy].

2. If something goes wrong

• Payment taken, no download link received: contact us at [support email] with your payment ID and we'll resend it or refund you, whichever you prefer.
• File is corrupted or won't open: contact us and we'll fix it or replace it at no cost.
• Accidental duplicate purchase: contact us within [X] days for a refund of the duplicate charge.

3. How refunds are processed

Approved refunds are issued to the original payment method via Razorpay and typically appear within [X–X business days, per Razorpay's standard timelines].

4. Cancellations

This is a one-time purchase, not a subscription, so there is nothing to cancel after checkout — see above for refund requests instead.

5. Contact

For any order issue, email [support email] with your order ID.